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How to Recover a Lost Tournament

Recovering a Lost Tournament​

If your tournament no longer appears in your account or was deleted by mistake, recovery may be possible—but only within a short time frame.

This guide explains what can and cannot be restored in Score7.

First, Check These Basics​

Before assuming the tournament is lost:

  • Make sure you're signed into the correct account (Some users accidentally create a second account using Google or email login.)

  • Check “My Tournaments” from the top-right menu after signing in Your tournaments are only visible while signed into the account that created them.

  • If you created the tournament anonymously, it may have expired. Unlinked tournaments are deleted after 24 hours unless saved by signing in.

Deleted Tournaments: Is Recovery Possible?​

If your tournament was:

  • Deleted manually from your account
  • Or removed during account deletion

…it may still be recoverable for a short period.

To request a recovery:

  1. Contact Score7 Support via the website: score7.io/support
  2. Include:
    • The name of the tournament (if known)
    • Your account email address
    • When it was deleted or lost
  3. We’ll check whether recovery is possible from recent backups

Note: After the retention window expires, tournaments cannot be restored.

Tournaments Created Without an Account​

If you created a tournament without signing in, it is:

  • Temporarily saved for 24 hours
  • Deleted automatically after that if not linked to an account

To save your tournament:

  • Sign in anytime before 24 hours pass
  • It will then be attached to your account and persist permanently

Prevent Future Loss​

  • Always sign in when creating important tournaments
  • Upgrade to Premium if you manage multiple events or seasons
  • Keep backups by exporting participants, results, and standings as CSV

For account recovery help: see How to Manage Your Account

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